.elementor-widget-container > .jet-accordion > .jet-accordion__inner > .jet-toggle > .jet-toggle__control .jet-toggle__label-icon .icon-normal{color:#222222;background-color:rgba(0,0,0,0);font-size:30px;width:30px;height:30px;border-radius:0px 0px 0px 0px;}.elementor-1155 .elementor-element.elementor-element-60 > .elementor-widget-container > .jet-accordion > .jet-accordion__inner > .jet-toggle > .jet-toggle__control .jet-toggle__label-icon .icon-normal:before{font-size:30px;}.elementor-1155 .elementor-element.elementor-element-60 > .elementor-widget-container > .jet-accordion > .jet-accordion__inner > .jet-toggle > .jet-toggle__control:hover .jet-toggle__label-text{color:#1c2a3a;}.elementor-1155 .elementor-element.elementor-element-60 > .elementor-widget-container > .jet-accordion > .jet-accordion__inner > .jet-toggle > .jet-toggle__control:hover .jet-toggle__label-icon .icon-normal{color:#222222;background-color:rgba(0,0,0,0);font-size:30px;width:30px;height:30px;}.elementor-1155 .elementor-element.elementor-element-60 > .elementor-widget-container > .jet-accordion > .jet-accordion__inner > .jet-toggle > .jet-toggle__control:hover .jet-toggle__label-icon .icon-normal:before{font-size:30px;}.elementor-1155 .elementor-element.elementor-element-60 > .elementor-widget-container > .jet-accordion > .jet-accordion__inner > .jet-toggle.active-toggle .jet-toggle__label-icon .icon-active{color:#222222;background-color:rgba(0,0,0,0);font-size:30px;width:30px;height:30px;}.elementor-1155 .elementor-element.elementor-element-60 > .elementor-widget-container > .jet-accordion > .jet-accordion__inner > .jet-toggle.active-toggle .jet-toggle__label-icon .icon-active:before{font-size:30px;}.elementor-1155 .elementor-element.elementor-element-60 > .elementor-widget-container > .jet-accordion > .jet-accordion__inner > .jet-toggle > .jet-toggle__control .jet-toggle__label-icon{margin:-4px -8px 0px 0px;}.elementor-1155 .elementor-element.elementor-element-60 > .elementor-widget-container > .jet-accordion > .jet-accordion__inner > .jet-toggle > .jet-toggle__content{background-color:rgba(255,255,255,0);margin:0px 0px 0px 0px;border-radius:0px 0px 0px 0px;}.elementor-1155 .elementor-element.elementor-element-60 > .elementor-widget-container > .jet-accordion > .jet-accordion__inner > .jet-toggle > .jet-toggle__content > .jet-toggle__content-inner{padding:0px 92px 13px 0px;}@media(max-width:767px){.elementor-1155 .elementor-element.elementor-element-60 > .elementor-widget-container > .jet-accordion > .jet-accordion__inner > .jet-toggle > .jet-toggle__content > .jet-toggle__content-inner{padding:0px 0px 10px 0px;}} What equipment delivery methods are available? .elementor-1164 .elementor-element.elementor-element-701d > .elementor-element-populated{margin:0px 0px 0px 0px;padding:0px 0px 0px 0px;}.elementor-1164 .elementor-element.elementor-element-f4{color:#7d8b9a;font-family:"Roboto", Sans-serif;font-size:16px;font-weight:400;text-transform:none;font-style:normal;text-decoration:none;line-height:23px;letter-spacing:0px;}.elementor-1164 .elementor-element.elementor-element-4292{padding:0px 0px 0px 0px;} Delivery is available through Big Tex Rentals. Delivery fees are calculated based on the weight of the equipment and the distance from the location of the equipment to the destination of the delivery. 30+ day heavy equipment rentals are eligable to recieve free delivery and pickup. Pickup fees are included in the delivery charge calculated in the checkout process. You may opt to pickup the equipment yourself and we’ll waive the delivery fee. We do require, with absolutely no exceptions, that you have the proper equipment, insurance and commercial drivers license based on the weight class of the equipment. How far do you deliver? .elementor-1265 .elementor-element.elementor-element-6cccbb68 > .elementor-element-populated{margin:0px 0px 0px 0px;padding:0px 0px 0px 0px;}.elementor-1265 .elementor-element.elementor-element-18b4ea5{color:#7d8b9a;font-family:"Roboto", Sans-serif;font-size:16px;font-weight:400;text-transform:none;font-style:normal;text-decoration:none;line-height:23px;letter-spacing:0px;}.elementor-1265 .elementor-element.elementor-element-63353461{padding:0px 0px 0px 0px;} Service / Delivery Areas:Arlington, Benbrook, Carrollton, Dallas, Denton, DeSoto, Euless, Fort Worth, Frisco, Garland, Grand Prairie, Grandview, Grapevine, Greenville, Irving, Lewisville, Mansfield, McKinney, Mesquite, Plano, Richardson, Sherman, South Fort Worth, Terrell, Weatherford, and surrounding areas in the DFW Metroplex. If you are outside of this area please call customer service at (833) 839-7368 option 2 and we’ll see if we can work something out! How do I schedule a delivery? .elementor-1269 .elementor-element.elementor-element-2fb7c874 > .elementor-element-populated{margin:0px 0px 0px 0px;padding:0px 0px 0px 0px;}.elementor-1269 .elementor-element.elementor-element-36c82bf{color:#7d8b9a;font-family:"Roboto", Sans-serif;font-size:16px;font-weight:400;text-transform:none;font-style:normal;text-decoration:none;line-height:23px;letter-spacing:0px;}.elementor-1269 .elementor-element.elementor-element-67c0818{padding:0px 0px 0px 0px;} Once you have placed an order please call customer service immediately to get a delivery window for your scheduled start date. We do our best to get equipment out to customers as early in the day as possible. Delivery slots are on a first come first served basis. The sooner you call in the more likely it is that you will get your ideal delivery window. .elementor-1158 .elementor-element.elementor-element-428c > .elementor-element-populated{margin:0px 0px 0px 0px;padding:0px 0px 0px 0px;}.elementor-1158 .elementor-element.elementor-element-6bbf > .elementor-widget-container > .jet-accordion{background-color:rgba(0,0,0,0);border-style:solid;border-width:0px 0px 0px 0px;border-radius:0px 0px 0px 0px;padding:0px 0px 0px 0px;}.elementor-1158 .elementor-element.elementor-element-6bbf > .elementor-widget-container > .jet-accordion > .jet-accordion__inner > .jet-toggle{padding:0px 0px 0px 0px;margin:0px 0px 10px 0px;border-style:solid;border-width:0px 0px 1px 0px;border-color:#ebebeb;border-radius:0px 0px 0px 0px;}.elementor-1158 .elementor-element.elementor-element-6bbf > .elementor-widget-container > .jet-accordion > .jet-accordion__inner > .jet-toggle > .jet-toggle__control{justify-content:space-between;padding:9px 0px 19px 0px;border-radius:0px 0px 0px 0px;}.elementor-1158 .elementor-element.elementor-element-6bbf > .elementor-widget-container > .jet-accordion > .jet-accordion__inner > .jet-toggle > .jet-toggle__control .jet-toggle__label-text{color:#1c2a3a;font-family:"Roboto", Sans-serif;font-size:24px;font-weight:400;text-transform:none;font-style:normal;text-decoration:none;line-height:34px;letter-spacing:0px;}.elementor-1158 .elementor-element.elementor-element-6bbf > .elementor-widget-container > .jet-accordion > .jet-accordion__inner > .jet-toggle > .jet-toggle__control .jet-toggle__label-icon .icon-normal{color:#222222;background-color:rgba(0,0,0,0);font-size:30px;width:30px;height:30px;border-radius:0px 0px 0px 0px;}.elementor-1158 .elementor-element.elementor-element-6bbf > .elementor-widget-container > .jet-accordion > .jet-accordion__inner > .jet-toggle > .jet-toggle__control .jet-toggle__label-icon .icon-normal:before{font-size:30px;}.elementor-1158 .elementor-element.elementor-element-6bbf > .elementor-widget-container > .jet-accordion > .jet-accordion__inner > .jet-toggle > .jet-toggle__control:hover .jet-toggle__label-text{color:#1c2a3a;}.elementor-1158 .elementor-element.elementor-element-6bbf > .elementor-widget-container > .jet-accordion > .jet-accordion__inner > .jet-toggle > .jet-toggle__control:hover .jet-toggle__label-icon .icon-normal{color:#222222;background-color:rgba(0,0,0,0);font-size:30px;width:30px;height:30px;}.elementor-1158 .elementor-element.elementor-element-6bbf > .elementor-widget-container > .jet-accordion > .jet-accordion__inner > .jet-toggle > .jet-toggle__control:hover .jet-toggle__label-icon .icon-normal:before{font-size:30px;}.elementor-1158 .elementor-element.elementor-element-6bbf > .elementor-widget-container > .jet-accordion > .jet-accordion__inner > .jet-toggle.active-toggle .jet-toggle__label-icon .icon-active{color:#222222;background-color:rgba(0,0,0,0);font-size:30px;width:30px;height:30px;}.elementor-1158 .elementor-element.elementor-element-6bbf > .elementor-widget-container > .jet-accordion > .jet-accordion__inner > .jet-toggle.active-toggle .jet-toggle__label-icon .icon-active:before{font-size:30px;}.elementor-1158 .elementor-element.elementor-element-6bbf > .elementor-widget-container > .jet-accordion > .jet-accordion__inner > .jet-toggle > .jet-toggle__control .jet-toggle__label-icon{margin:-4px -8px 0px 0px;}.elementor-1158 .elementor-element.elementor-element-6bbf > .elementor-widget-container > .jet-accordion > .jet-accordion__inner > .jet-toggle > .jet-toggle__content{background-color:rgba(255,255,255,0);margin:0px 0px 0px 0px;border-radius:0px 0px 0px 0px;}.elementor-1158 .elementor-element.elementor-element-6bbf > .elementor-widget-container > .jet-accordion > .jet-accordion__inner > .jet-toggle > .jet-toggle__content > .jet-toggle__content-inner{padding:0px 92px 13px 0px;}@media(max-width:767px){.elementor-1158 .elementor-element.elementor-element-6bbf > .elementor-widget-container > .jet-accordion > .jet-accordion__inner > .jet-toggle > .jet-toggle__content > .jet-toggle__content-inner{padding:0px 0px 10px 0px;}} What payment methods are accepted? .elementor-1272 .elementor-element.elementor-element-7e30b200 > .elementor-element-populated{margin:0px 0px 0px 0px;padding:0px 0px 0px 0px;}.elementor-1272 .elementor-element.elementor-element-1879a3f5{color:#7d8b9a;font-family:"Roboto", Sans-serif;font-size:16px;font-weight:400;text-transform:none;font-style:normal;text-decoration:none;line-height:23px;letter-spacing:0px;}.elementor-1272 .elementor-element.elementor-element-16b3bb1{padding:0px 0px 0px 0px;} We accept debit cards and all major credit cards: Visa, MasterCard, Discover,  and American Express. For larger orders we will do Bank Wire and for smaller orders we will accept cash and cash deposits. All equipment valued at over $1,000 requires a credit card on file with a sufficient limit to cover a deposit. Below $1,000 we will accept cash deposits equal to the value of the equipment refundable upon equipment turn in post inspection. Is BigTexRent.com a safe and secure website? .elementor-1275 .elementor-element.elementor-element-61478573 > .elementor-element-populated{margin:0px 0px 0px 0px;padding:0px 0px 0px 0px;}.elementor-1275 .elementor-element.elementor-element-19c48f1e{color:#7d8b9a;font-family:"Roboto", Sans-serif;font-size:16px;font-weight:400;text-transform:none;font-style:normal;text-decoration:none;line-height:23px;letter-spacing:0px;}.elementor-1275 .elementor-element.elementor-element-5807cc61{padding:0px 0px 0px 0px;} Big Tex uses reputable 3rd party payment processors such as Square and PayPal. In addition our entire website uses ‘ https ‘ (secure) 256 bit encryption on the ENTIRE website to make sure our customers data has the best protections possible in place. We spare no expense when it comes to protecting our customers information. .elementor-1161 .elementor-element.elementor-element-6c06 > .elementor-element-populated{margin:0px 0px 0px 0px;padding:0px 0px 0px 0px;}.elementor-1161 .elementor-element.elementor-element-46e1 > .elementor-widget-container > .jet-accordion{background-color:rgba(0,0,0,0);border-style:solid;border-width:0px 0px 0px 0px;border-radius:0px 0px 0px 0px;padding:0px 0px 0px 0px;}.elementor-1161 .elementor-element.elementor-element-46e1 > .elementor-widget-container > .jet-accordion > .jet-accordion__inner > .jet-toggle{padding:0px 0px 0px 0px;margin:0px 0px 10px 0px;border-style:solid;border-width:0px 0px 1px 0px;border-color:#ebebeb;border-radius:0px 0px 0px 0px;}.elementor-1161 .elementor-element.elementor-element-46e1 > .elementor-widget-container > .jet-accordion > .jet-accordion__inner > .jet-toggle > .jet-toggle__control{justify-content:space-between;padding:9px 0px 19px 0px;border-radius:0px 0px 0px 0px;}.elementor-1161 .elementor-element.elementor-element-46e1 > .elementor-widget-container > .jet-accordion > .jet-accordion__inner > .jet-toggle > .jet-toggle__control .jet-toggle__label-text{color:#1c2a3a;font-family:"Roboto", Sans-serif;font-size:24px;font-weight:400;text-transform:none;font-style:normal;text-decoration:none;line-height:34px;letter-spacing:0px;}.elementor-1161 .elementor-element.elementor-element-46e1 > .elementor-widget-container > .jet-accordion > .jet-accordion__inner > .jet-toggle > .jet-toggle__control .jet-toggle__label-icon .icon-normal{color:#222222;background-color:rgba(0,0,0,0);font-size:30px;width:30px;height:30px;border-radius:0px 0px 0px 0px;}.elementor-1161 .elementor-element.elementor-element-46e1 > .elementor-widget-container > .jet-accordion > .jet-accordion__inner > .jet-toggle > .jet-toggle__control .jet-toggle__label-icon .icon-normal:before{font-size:30px;}.elementor-1161 .elementor-element.elementor-element-46e1 > .elementor-widget-container > .jet-accordion > .jet-accordion__inner > .jet-toggle > .jet-toggle__control:hover .jet-toggle__label-text{color:#1c2a3a;}.elementor-1161 .elementor-element.elementor-element-46e1 > .elementor-widget-container > .jet-accordion > .jet-accordion__inner > .jet-toggle > .jet-toggle__control:hover .jet-toggle__label-icon .icon-normal{color:#222222;background-color:rgba(0,0,0,0);font-size:30px;width:30px;height:30px;}.elementor-1161 .elementor-element.elementor-element-46e1 > .elementor-widget-container > .jet-accordion > .jet-accordion__inner > .jet-toggle > .jet-toggle__control:hover .jet-toggle__label-icon .icon-normal:before{font-size:30px;}.elementor-1161 .elementor-element.elementor-element-46e1 > .elementor-widget-container > .jet-accordion > .jet-accordion__inner > .jet-toggle.active-toggle .jet-toggle__label-icon .icon-active{color:#222222;background-color:rgba(0,0,0,0);font-size:30px;width:30px;height:30px;}.elementor-1161 .elementor-element.elementor-element-46e1 > .elementor-widget-container > .jet-accordion > .jet-accordion__inner > .jet-toggle.active-toggle .jet-toggle__label-icon .icon-active:before{font-size:30px;}.elementor-1161 .elementor-element.elementor-element-46e1 > .elementor-widget-container > .jet-accordion > .jet-accordion__inner > .jet-toggle > .jet-toggle__control .jet-toggle__label-icon{margin:-4px -8px 0px 0px;}.elementor-1161 .elementor-element.elementor-element-46e1 > .elementor-widget-container > .jet-accordion > .jet-accordion__inner > .jet-toggle > .jet-toggle__content{background-color:rgba(255,255,255,0);margin:0px 0px 0px 0px;border-radius:0px 0px 0px 0px;}.elementor-1161 .elementor-element.elementor-element-46e1 > .elementor-widget-container > .jet-accordion > .jet-accordion__inner > .jet-toggle > .jet-toggle__content > .jet-toggle__content-inner{padding:0px 92px 13px 0px;}@media(max-width:767px){.elementor-1161 .elementor-element.elementor-element-46e1 > .elementor-widget-container > .jet-accordion > .jet-accordion__inner > .jet-toggle > .jet-toggle__content > .jet-toggle__content-inner{padding:0px 0px 10px 0px;}} How do i place an order? .elementor-1278 .elementor-element.elementor-element-57878565 > .elementor-element-populated{margin:0px 0px 0px 0px;padding:0px 0px 0px 0px;}.elementor-1278 .elementor-element.elementor-element-520d5041{color:#7d8b9a;font-family:"Roboto", Sans-serif;font-size:16px;font-weight:400;text-transform:none;font-style:normal;text-decoration:none;line-height:23px;letter-spacing:0px;}.elementor-1278 .elementor-element.elementor-element-10aff8c{padding:0px 0px 0px 0px;} Check over the items listed in your shopping cart. You have the option of adding or deleting the items listed by changing the item quantity and clicking Update. Once all of the items you wish to purchase are listed in your shopping cart, you’re ready to begin the checkout process. How can i cancel or change my order? .elementor-1281 .elementor-element.elementor-element-473e4edc > .elementor-element-populated{margin:0px 0px 0px 0px;padding:0px 0px 0px 0px;}.elementor-1281 .elementor-element.elementor-element-5a4eb0b9{color:#7d8b9a;font-family:"Roboto", Sans-serif;font-size:16px;font-weight:400;text-transform:none;font-style:normal;text-decoration:none;line-height:23px;letter-spacing:0px;}.elementor-1281 .elementor-element.elementor-element-69069d5a{padding:0px 0px 0px 0px;} Changed your mind, or gave the wrong address at checkout? No worries, we’ve all done it. As long as your order hasn’t processed or shipped, you can make changes to it. How do i track my order? .elementor-1284 .elementor-element.elementor-element-98691a4 > .elementor-element-populated{margin:0px 0px 0px 0px;padding:0px 0px 0px 0px;}.elementor-1284 .elementor-element.elementor-element-28f794a1{color:#7d8b9a;font-family:"Roboto", Sans-serif;font-size:16px;font-weight:400;text-transform:none;font-style:normal;text-decoration:none;line-height:23px;letter-spacing:0px;}.elementor-1284 .elementor-element.elementor-element-65681c7d{padding:0px 0px 0px 0px;} Tracking your order is simple and easy to do. We will send you an email letting you know once your order has shipped. You can log into your Woostroid2 account and find all your order information. Click on “My Orders” and click on “View Details” and you can click on “Track” to find out where your package is. You can also submit a ticket to find out about your order. Do I need an account to place an order? .elementor-1287 .elementor-element.elementor-element-31169edb > .elementor-element-populated{margin:0px 0px 0px 0px;padding:0px 0px 0px 0px;}.elementor-1287 .elementor-element.elementor-element-4f733209{color:#7d8b9a;font-family:"Roboto", Sans-serif;font-size:16px;font-weight:400;text-transform:none;font-style:normal;text-decoration:none;line-height:23px;letter-spacing:0px;}.elementor-1287 .elementor-element.elementor-element-7df38448{padding:0px 0px 0px 0px;} Nope, you don’t need to have an account to place an order with Woostroid2. You can simply shop, add items to the cart, and check out.  When you place your order, you can provide an email address for order confirmations so you can track your order.  Doing so won’t create an account and it won’t result in a subscription to e-mail newsletters unless you choose to subscribe. Who should I to contact if I have any queries? .elementor-1290 .elementor-element.elementor-element-72fc47e > .elementor-element-populated{margin:0px 0px 0px 0px;padding:0px 0px 0px 0px;}.elementor-1290 .elementor-element.elementor-element-7c133ddf{color:#7d8b9a;font-family:"Roboto", Sans-serif;font-size:16px;font-weight:400;text-transform:none;font-style:normal;text-decoration:none;line-height:23px;letter-spacing:0px;}.elementor-1290 .elementor-element.elementor-element-7df4f0e6{padding:0px 0px 0px 0px;} Questions to the Woostroid2 should be submitted only via the Contact Page on the Woostroid2 website. Information on the Call will be updated regularly on the Woostroid2 website and will include answers to all questions that have been submitted to the Woostroid2. It is therefore strongly recommended to regularly consult the website. How can i return a product? .elementor-1293 .elementor-element.elementor-element-1046f844 > .elementor-element-populated{margin:0px 0px 0px 0px;padding:0px 0px 0px 0px;}.elementor-1293 .elementor-element.elementor-element-4eb4536d{color:#7d8b9a;font-family:"Roboto", Sans-serif;font-size:16px;font-weight:400;text-transform:none;font-style:normal;text-decoration:none;line-height:23px;letter-spacing:0px;}.elementor-1293 .elementor-element.elementor-element-51f9792f{padding:0px 0px 0px 0px;} You can return/cancel an order by clicking Return on the My Orders page. Deposits are not refundable. All deposit money will be forfeited if you cancel your booking. This is to recoup losses from other customers that would have been unable to rent equipment due to it being reserved for you. " />
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FAQ

FAQs

See below for information about Delivery, Payments & Returns

Delivery is available through Big Tex Rentals. Delivery fees are calculated based on the weight of the equipment and the distance from the location of the equipment to the destination of the delivery. 30+ day heavy equipment rentals are eligable to recieve free delivery and pickup. Pickup fees are included in the delivery charge calculated in the checkout process. You may opt to pickup the equipment yourself and we’ll waive the delivery fee. We do require, with absolutely no exceptions, that you have the proper equipment, insurance and commercial drivers license based on the weight class of the equipment.

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